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World of Claims
Our eLearning offer for claims assessors
World of Claims is an eLearning offer that introduces the roles, responsibilities and processes within the claims department, and maps out why an effective claims management is fundamental to any insurance company. In order to take their first steps in the claims department, assessors need a basic understanding about the underlying claims philosophy in Life/Health insurance and the principles for a smooth and efficient claims process.
- The importance and function of claims assessment
- Processes in the claims department
- Tools and methods of collection information and data
- Influence of the claims philosophy on the organisation
- External influences – Regulatory requirements, legislation
Discover the World of Claims!