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U.S. Research Center

Delivering valuable insights to help our reinsurance clients improve their business results. 

U.S. Research Center

Gen Re’s Research Center conducts leading insurance industry research, providing valuable data and insights to help our clients make key business decisions.

Our experienced research professionals stay up to date on new survey methodologies and analysis approaches, and are involved with market research associations. Their work delivers additional value to survey participants and clients alike.

Research Solutions

Companies that participate in our surveys and Market✓Checks receive unparalleled information and analyses to help with business decisions. Our Behavioral Economics expertise provides a strategy for clients to improve their underwriting, marketing, and sales processes.

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Industry Surveys

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Behavioral Economics

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Industry Surveys

Industry Surveys

Our extensive background in conducting marketplace surveys provides companies with information and analysis to make more informed business decisions. Insurers that participate in our studies gain a macro view of their business and can effectively benchmark their company’s results against those of the industry.

In our effort to share our knowledge broadly, we publish highlights of select survey results so non-participants can still gain information.

Featured Topics

Gen Z Viewpoint Survey – Unlocking the Insurance Market
What does Gen Z really think about insurance? A new U.S. survey of 18 to 24-year-olds reveals insights on insurance purchases, ad recall, career perceptions, and industry value - offering a look at how the next generation views insurance.
Ruth Potter
Gen Z ViewPoint Survey – Unlocking the Insurance Mindset [Webinar]
Gen Re's Ruth Potter and Dana Kerr, the MEMIC/John T. Leonard Endowed Chair in Risk Management & Insurance at the University of Southern Maine, explored results of our U.S. survey and key perceptions of the life insurance industry from the 18-24-year-old cohort.
Ruth Potter, Prof. Dana Kerr, the MEMIC John T. Leonard Endowed Chair in Risk Management & Insurance at the University of Southern Maine
Group Term Life – Results of 2025 U.S. Market Survey
Sharing results of the latest Gen Re Group Term Life Market Survey, which also includes a review of the Accidental Death & Dismemberment industry. Twenty-four carriers participated in this year’s survey that tracked sales, inforce results, lapse rate, and employee-paid data.
Ruth Potter
Individual Disability – Results of 2025 U.S. Market Survey
Sharing results of our Individual Disability Market Survey. This annual benchmarking survey covers Non-Cancelable, Guaranteed Renewable, Buy-Sell and Guaranteed Standard Issue product lines for 2024 and 2025. Sixteen carriers participated in the survey, representing $5.6 billion of inforce premium.
Lisa Bolduc

Behavioral Economics Research

What is your company doing in the underwriting, marketing, and sales processes that could be adversely affecting results? Insurers should consider the non-conscious influences on their customers’ thinking – and how to effectively communicate and connect with them about their insurance needs.

Adopting Behavioral Economics strategies can help you. Our research team has professional training and helps our clients solve these types of problems with strategies to ensure a smooth and simple buying process. In addition, we offer a comprehensive BE training program for our clients so they can better understand the value and benefits of using BE approaches.

BE Research

Behavioral Economics Topics

Favorite Findings – Behavioral Economics and Insurance
By now insurers know they can use behavioral economics approaches to make improvements to different areas of their business. Even small changes might make a big difference. See if one of our favorite takeaways from our own BE experiences might work for you!
Heidi Alpren, Joe Curtin, Ruth Potter
How Insurers Can Use Behavioral Economics Approaches to Make Improvements
At Gen Re, we often talk about ways to actively utilize BE approaches – in fact, one of our favorite catchphrases is “putting BE into action.” Implementing these important tools can help insurers in many ways.
Heidi Alpren, Joe Curtin, Ruth Potter

The Gen Re BE Academy

BE Academy

The Gen Re BE Academy, developed in relationship with Suffolk University professors, is designed to help our clients’ staff learn how small changes can make a big difference. 

Find an Expert

Contact us to learn more about our industry market surveys or our  Market✓Checks.

Supporting the Industry

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Heidi Alpren
Sr. Research Manager

Heidi Alpren, HIA, IPC, has volunteered with the Insights Association, North Atlantic Chapter as a Metro Events Director for Portland, Maine, and Portsmouth, New Hampshire, and is a former Board member.