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Claims Assessment

Management & Leadership Course

The Executive Programme for the 21st Century

In times of complexity and change, the insurance industry faces multiple challenges. Innovation and creativity are key factors for success. Capable decision-makers with a strategic business mindset and elaborate leadership skills are needed.

The Gen Re Management & Leadership Course prepares insurance managers and leaders to meet future trends with confidence and ability, and to inspire and drive forward efficient performance in their organisations.

Lead through the industry’s future challenges!

TRAINING

Spotlights – The Webinar Series for Life/Health Professionals

Great things in business are never done by one person. Product design, pricing, sales, underwriting, and claims assessment all play important parts in the ongoing insurance cycle. Spotlights, our series of 60-minute webinars, turns the spotlight on trending topics across this value chain and highlights research results for successful operations.

Gen Re’s inhouse experts will discuss future insurance trends with a digital audience tuning in from around the world. Boost your business potential by following our Spotlights series!

Webinar

Online February 26, 2026

AI in Modern Medicine – Advances & L/H Insurance Impact

Gen Re Spotlight Client Series - Join us to explore how AI will be transforming healthcare by driving smarter diagnoses, predictive insights, and efficiency. For the insurance industry, these breakthroughs challenge traditional risk models while creating new opportunities for innovation.

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Webinar

Online March 24, 2026

AI Unlocked – Basics, Prompting and Insurance applications

Gen Re Spotlight Client Series - AI has been driving data-driven insights and process automation across insurance operations. Discover how these advances streamline underwriting, accelerate claims, enhance accuracy and empower professionals to make smarter, faster decisions.

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Webinar

Online May 19, 2026

Silver Economy & LTC Insurance – Meeting Ageing Needs

Gen Re Spotlight Client Series - The growing 65+ population is reshaping societies and insurance markets worldwide. Explore demographic trends, long-term care needs, and tailored insurance solutions - highlighting new opportunities for growth in the evolving Silver Economy.

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Webinar

Online June 23, 2026

Insuring Children – Child‘s play or Policy Challenge?

Gen Re Spotlight Client Series - Insuring children requires a unique approach – medical criteria, communication and ethical considerations differ greatly from adult coverage. Discuss product design, underwriting practices, and valuable lessons learned from the German market experience.

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Webinar

Online September 8, 2026

Designing Tomorrow’s Critical Illness Insurance

Gen Re Spotlight Client Series - Critical Illness insurance is evolving amid medical advances, lifestyle changes, and rising consumer expectations. Examine shifting risk definitions, regulatory pressures, and strategies for designing sustainable, relevant products.

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Webinar

Online October 22, 2026

Don’t Snooze on Sleep Science – Sleep‘s Impact on Health

Gen Re Spotlight Client Series - Sleep is a critical driver of health, productivity and longevity – not just a wellness trend. Discover the science behind sleep, its impact on disease risk, and what advancing sleep technologies mean for underwriting, claims, and customer engagement.

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Webinar

Online December 8, 2026

Heart Valves – A Rhythmic Overview

Gen Re Spotlight Client Series - Heart valve disorders can range from minor changes to life-threatening complications -posing significant challenges for insurers. Explore valve anatomy, common conditions, and key considerations for accurate risk assessment in underwriting and claims.

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Add Ons

What else can we do for you?

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Inhouse Training

Our inhouse offers are training solutions tailored individually to your company’s needs. The range of topics extends from technical content, such as specific underwriting or actuarial topics, to soft skill training.

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World of Claims

World of Claims is an eLearning offer that introduces the roles, responsibilities, and processes within the claims department, and maps out why an effective claims strategy is fundamental to any insurance company.

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Depression Claims Wizard

The Depression Claims Wizard as an implicit training tool designed to assist claims assessors in deepening their understanding of depression and to systematically approach the evaluation of client details.

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Claims Academy

Online training through the Gen Re Claims Academy in the U.S. is designed for claims professionals crossing all skill levels to navigate the complexities of Life & Health claims work.

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“The world is full of change. What is your next step?”

Do you have any questions? Please don't hesitate to get in touch with the Business School Team.