Gen Re has been meeting its claims obligations for more than 100 years. We are in it for the long term and will be here when our clients need us.

Gen Re clients don’t have to go it alone. Our Claims team stands ready to work closely with yours before, during, and after a claim to help you achieve the best outcome for your insureds.

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Want to improve results? Be more efficient? Better serve and retain your insureds?

Our one-on-one service helps clients deliver the best possible claims outcomes. From assisting in the analysis of challenging losses, to helping clients get up to speed in a new line of business or new jurisdiction, we are here to help meet your unique and complex needs. The combination of your technical strength and our industry perspective results in your competitive advantage.

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Looking for timely and relevant information designed to help you be more successful?

In a claims environment that is increasingly challenging and ever-changing, we help ensure clients have the information and tools they need to succeed. Our partners have different needs, so we tailor what we know to what they need – giving clients relevant information on cutting-edge issues and trends.

Our Services

Gen Re clients receive a range of value-added and supplementary services as part of our commitment to strengthening your technical claims capabilities. Our goal is to enrich the shared knowledge bank within our enduring business partnerships.



We host training workshops, claims roundtables, and webinars for clients to refine their technical claims capabilities, allowing them to stay abreast of market trends and special interest topics and to engage in thought-provoking discussions with insurance and reinsurance industry peers.

Claims Reviews

Gen Re’s claims reviews provide clients with meaningful observations, analysis, and feedback on individual losses, claims handling practices and operations - aimed at providing clients with information and insights which are relevant, considered, and fit for purpose.


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