View this policy in: Chinese (Simplified) | Chinese (Traditional) | English | Español | Deutsch | Japanese | Korean

General Re Corporation (“Gen Re”, “us” or “we”) understands that visitors to our website (www.genre.com) are concerned about the privacy of information. We have established policies and procedures concerning the collection, use and security of personal information that will help protect the privacy of our website users. Our information privacy standards are designed to help us serve our users while maintaining our own strict security standards, and are intended to comply with the applicable privacy and data protection laws where we do business. We want you to understand how and why we collect, use and disclose personal information about you on our website (“website”). This Website Privacy Policy (“Policy”) provides you with information concerning our practices and procedures as they relate specifically to information we collect on this website. If you have additional questions or would like further information on this topic, please feel free to contact:

Andrew Gifford
By Mail: General Reinsurance Corporation
120 Long Ridge Road, Stamford, Connecticut 06902, USA
By Phone: +1 203 328 6171
By Email: andrew.gifford@genre.com

We may update this Policy from time to time, so please check periodically for changes.

Information We Collect and Use at this Website

We will collect personal information from visitors to this site, including their names, company names and/or email addresses, from forms that the visitors voluntarily submit, such as subscription, ordering, event or newsletter registration, and based on their usage of this site, such as their IP address, as well as other connection data like time and transferred data . This information is only collected in order to enable Gen Re to better identify and serve its users and to respond better to their needs.  We will also collect data about information visitors access through this site, such as newsletters or articles visitors read or the information topics contained therein, or by sending information to a Gen Re email address provided on a Gen Re site. We will use this data to manage visitor subscriptions and to inform visitors about Gen Re services and information that may be of interest, unless visitors inform us that they no longer wish to receive any publications/promotion material from Gen Re.

In the event we receive personal information via this website, we will only use it for the purposes described where it is collected or otherwise described in this Policy, and we will not sell, license, transmit or disclose this information outside of Gen Re and its subsidiaries and affiliates unless (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide services for us, (3) it is necessary in order to provide our products or services to you (and contacting you when necessary), (4) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (5) subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of Gen Re or the merger of Gen Re into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Gen Re is not the survivor, (6) it is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection, or (7) otherwise as we are required or permitted by law.

To the extent not otherwise explicitly permitted by our visitors, we will collect information including the IP address, the browser that visitors use to visit our website, and browsing activities such as page views and visits, and we will use this information in aggregated form for troubleshooting or diagnostics to serve our users better. No logfile analysis will be performed using this information and the information will be deleted on a routine basis.

In no event, however, are users of this site requested to provide sensitive personal data.  Please avoid providing such data through this site.

Our website does not respond to Do Not Track signals.

Use of Cookies

This site utilizes cookies. A cookie is a small file that is created to help visitors navigate a website, and is useful to track the traffic to and at a site. Cookies will allow the web server to recognize your computer on a connection to a Gen Re site, which will allow the server to make downloading of pages faster than on a first viewing. It is possible to set the browser on your computer to notify you when a cookie is being placed on your computer s hard drive. It is also possible to set the browser to prevent cookies from being placed on your computer. However, the procedure for refusal of cookies may differ depending on the computer and/or the software product. You may check with your software helpdesk or software supplier if you wish to refuse cookies. You may refuse the cookies, but certain site functionalities on Gen Re sites may not function properly.

Analytics

Google Analytics is used on www.genre.com to analyze user behavior and visitor traffic. Google Analytics uses cookies (small data files) stored on your computer to anonymously collect and store Internet log information. This anonymous information collected by the cookies is transmitted to Google and in general stored on a server located in the United States. This data on Google Analytics is then used to evaluate website visitors’ behavior and to generate statistical reports for the website activity on   www.genre.com. Gen Re does not use any analytics tool that will collect or track any personal identifiable information of the visitors to this site. Gen Re has activated Google s IP address masking. The IP address will thus in general be shortened before being transmitted to Google s servers located in the United States. Only in particular cases, the full IP address will be first transmitted to these servers and then shortened. Google does not report the actual IP address information or any other personal identifiable information to Google Analytics customers. Google will process and use the information on the use of Gen Re s websites on behalf and under the instruction of Gen Re for the purposes described above. The transmitted IP address will not be combined with other information on the website usage. You may refuse the storing of cookies on your computer by using the appropriate setting of your internet browser but certain services on a site may not then function properly.In addition, you may prevent the collection of the information generated by Google Analytics cookie by downloading and installing the following linked browser plug-in.  http://tools.google.com/dlpage/gaoptout?hl=en(for English version) / http://tools.google.com/dlpage/gaoptout?hl=de(for German version)]. For additional information concerning Google Analytics, please visitwww.google.com/analytics/learn/privacy.html   to learn more.

Where permitted we might share your personal information (whether collected online or offline) with third parties for their marketing purposes. As applicable, however, you may ask us to refrain from such sharing of your personal information. Please tell us your preference by contacting us as indicated above.

Children

We are committed to preserving online privacy for all of the visitors to our website, including children. Our website is a general audience website, and we do not knowingly collect information about children or provide services to children. Consistent with applicable law, we will not knowingly collect any information from children under the age of 13. The website is not designed to attract anyone under the age of 18.

Email

We appreciate your questions and comments about our website and services, and welcome your email messages to mailboxes listed on our website. We will share your messages with those within our organization that are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, as appropriate.

Monitoring

To ensure that we carry out your instructions accurately, improve our products and services and for security, we may monitor transactions and activities on our website. Any records of such monitoring are and shall remain our sole property.

Confidentiality and Security

We restrict access to personal information collected about you at our website to our employees, our affiliates employees, or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We maintain appropriate physical, electronic, and procedural safeguards to protect personal information. We protect our databases with various physical, technical and procedural measures, and we restrict access to your information by unauthorized persons. We also advise all Gen Re employees about their responsibility to protect customer data, and we provide them with appropriate guidelines for adhering to our company s business ethics standards and confidentiality policies.

Visiting Our Website from Outside of the United States

If you are visiting our website or purchasing our products or services from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your personal information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated or where web content is hosted by our service providers. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. For example, our service providers will be contractually bound to process personal information only on behalf of and under the instructions of Gen Re and to adhere to similar data privacy standards as provided by the European Union. By using our services or purchasing our products, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Links to Other Sites

For your convenience, we may provide links to other websites and web pages that we do not control. We cannot be responsible for the privacy practices of any websites or pages not under our control, and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

Connecticut Privacy Protection Notice

Gen Re will take reasonable measures to protect the confidentiality of Social Security numbers and limit access to those with a need for such information. General Re prohibits the unlawful disclosure of Social Security numbers.

Changes to Our Website Privacy Policy

We may change this Policy at any time and from time to time. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Last Updated: November, 2015