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Gen Re has been meeting its claims obligations for more than 100 years. We are in it for the long term and will be here when our clients need us.
Want to improve results? Be more efficient? Better serve and retain your insureds?
Our one-on-one service helps you deliver the best possible claims outcomes. From assisting in your analysis of challenging losses, to helping you get up to speed in a new line of business or new jurisdiction, we are here to help meet your needs. The combination of your technical strength and our industry perspective results in your competitive advantage.
WHAT ARE YOUR CONCERNS?
Does your Property team have an effective and tested Cat plan in place? Has the challenging Casualty environment resulted in an increasing number of limits demands and jury trials? Does your Workers’ Comp team need help navigating emerging issues and medical severity? Will your team benefit from continued professional development? We’re here to collaborate to navigate these challenging times together.
Looking for timely and relevant information designed to help you be more successful?
In a claims environment that is increasingly challenging and ever-changing, we help ensure you have the information and tools you need to succeed. Our partners have different needs, so we tailor what we know to what you need – giving you relevant information on cutting-edge issues and trends.
The world of Claims continues to face new and difficult challenges. Property insurers are facing challenges on many fronts: increases in materials and costs, labor shortages and changing weather patterns. A single claim might be your largest of the year. The Casualty business is volatile, unpredictable, and long tail: Nuclear verdicts, policy limits demands, and increased bad faith litigation have become the new normal.
Gen Re Claims is here to help.
As part of the Gen Re commitment to excellence, our experienced and dedicated Claims team is genuinely there for our clients. Our direct relationship with you eliminates the middleman, ensuring that your claims receive immediate attention: Our standard is to issue your payment within 5 business days – no need to spend time or resources chasing your reinsurance recoverables.
We provide you with knowledge and information designed to fit your needs. Our claims reviews provide meaningful observations and feedback on individual losses, claims handling practices and operations.
We will focus our review on what matters most to you – claims adjustment, reserving, operational reviews, etc.
We see large losses every day from across the industry, and we share our knowledge and perspective with our clients. Your assigned Claims Executive will work closely with you to ensure that you have the resources and information to help you make the best decisions for your business.
Put our knowledge and expertise to work for you.
Our Casualty and Workers’ Comp teams provide technical expertise in a variety of subject areas, from individualized training on a new line of business, to acting as a sounding board on difficult and unusual claims, assisting with expansion into new jurisdictions, and third-party administrator vetting.
Our Property team provides insights on coverage, claim adjustment and assessment, salvage and subrogation, and litigation – and more. We also have experience with experts and consultants throughout the country who can respond quickly when expert technical knowledge and speed is critical.
We host training workshops, Claims Roundtables, and Webinars for clients to refine their technical claims capabilities, allowing them to stay abreast of and engage in thought-provoking discussions on trends and special-interest topics with insurance and reinsurance industry peers.
We’ve spoken on topics such as these: Emerging Issues, Social Inflation, Nuclear Verdicts, Public Nuisance, Biometric Information, Claim Reserving, EPLI, Business Interruption, Green Construction, Builders Risk, Contract Terms and Conditions, Valued Policy Laws, Subrogation Laws, and Lessons from Losses.
As part of the Gen Re commitment to excellence, our experienced and dedicated Claims team is genuinely there for our clients. Our direct relationship with you eliminates the middleman, ensuring that your claims receive immediate attention: Our standard is to issue your payment within 5 business days – no need to spend time or resources chasing your reinsurance recoverables.
We provide you with knowledge and information designed to fit your needs. Our claims reviews provide meaningful observations and feedback on individual losses, claims handling practices and operations.
We will focus our review on what matters most to you – claims adjustment, reserving, operational reviews, etc.
We see large losses every day from across the industry, and we share our knowledge and perspective with our clients. Your assigned Claims Executive will work closely with you to ensure that you have the resources and information to help you make the best decisions for your business.
Put our knowledge and expertise to work for you.
Our Casualty and Workers’ Comp teams provide technical expertise in a variety of subject areas, from individualized training on a new line of business, to acting as a sounding board on difficult and unusual claims, assisting with expansion into new jurisdictions, and third-party administrator vetting.
Our Property team provides insights on coverage, claim adjustment and assessment, salvage and subrogation, and litigation – and more. We also have experience with experts and consultants throughout the country who can respond quickly when expert technical knowledge and speed is critical.
We host training workshops, Claims Roundtables, and Webinars for clients to refine their technical claims capabilities, allowing them to stay abreast of and engage in thought-provoking discussions on trends and special-interest topics with insurance and reinsurance industry peers.
We’ve spoken on topics such as these: Emerging Issues, Social Inflation, Nuclear Verdicts, Public Nuisance, Biometric Information, Claim Reserving, EPLI, Business Interruption, Green Construction, Builders Risk, Contract Terms and Conditions, Valued Policy Laws, Subrogation Laws, and Lessons from Losses.
Here are some of the upcoming industry events our team is attending in the next few weeks – along with some Gen Re-hosted events. Please stop by and say hello!
Event
Austin, TX November 9 - 10, 2025
Texas Surplus Lines Ass'n Annual Meeting
Glenn Frankel, Head of North America P&C Claims, will speak on "Navigating the Claims Landscape: Emerging Issues & Challenges". Other attendees from Casualty Facultative include Tom O'Hara, Branch Manager - Mid-States Region, and Devon McGowan, Underwriter.
Event
Orlando, FL November 10 - 12, 2025
PLUS Conference
Happy to join the Professional Liability Underwriting Society's PLUS Conference. Gen Re will have representatives from our Casualty Facultative and Treaty business units in attendance. Sponsor
Event
Orlando, FL November 12 - 14, 2025
WSIA EduTech Connect
Gen Re's Stephanie Chang, Treaty Account Executive - Regional & Specialty and The Mutual Practice, and Alex Robles, Property Facultative Underwriter, will be co-presenters at this meeting - an event for E&S education, digital innovation and discussion. Topic: "Reinsurance Demystified: What it Is and How it Affects Your Business"...
Event
Philadelphia, PA November 13, 2025
Maguire Academy of Insurance and Risk Management Executive of the Year Dinner
Saint Joseph's University and the Haub School of Business Maguire Academy of Insurance and Risk Management honor Kara Raiguel, President & CEO of General Re Corporation, with their Executive of the Year Award, recognizing her leadership and contributions to our industry.
Loss Memo tool for clients to report P&C claims.
Tim Fletcher, JD, CPCU, is a past president of the Atlanta Chapter of CPCU. He currently serves on CPCU’s RE&S (Reinsurance, Excess & Surplus) Interest Group and as Chapter Governor for the Upper South Region. He frequently presents at CPCU webinars and national conferences.
Bill Lentz, CPCU, ARe, WCP, is on the Board of Directors of AMCOMP (The American Society of Workers’ Comp Professionals).
Beth Albano is a member of the Transportation Committee of the Inland Marine Underwriters Association (IMUA).
Jessica Clarke is a member of the Atlantic Claims Executive Association.
Tim Hayden is a member of the Central Claims Executive Association Committee.
Jonathan Nieman is a member of the Claims Committee for PAMIC, the Pennsylvania Association of Mutual Insurance Companies.
Cardine Zalenski is a member of the Claims Committee for PAMIC, the Pennsylvania Association of Mutual Insurance Companies.
David Hurt, CPCU, is a member of the Pacific Claims Executive Association, and he is serving on the Claims Conference Committee for NAMIC, the National Association of Mutual Insurance Companies.
