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Chatbot, Your Time Is Now! - Utilising Technology to Connect With Customers

L/H General Industry | Jan 26, 2021| English

The lasting impact of COVID‑19 on commerce and trading is an issue for the future. While old routines may quickly resume as restrictions lift, there may be lasting changes to the ways we get things done. The pandemic impact showed the importance of...

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It’s Finally 2021. How Will the Events of 2020 Influence Our Way Forward?

General Liability, Property | Jan 12, 2021| English

Like many of you in early 2021, I am still processing the events of 2020 and what they mean for us as insurers and individuals. I hope your families and loved ones are physically and mentally healthy as we move into a new year, with hope for opportunities...

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COVID-19 and Working From Home – How Will They Change a Claimant’s Journey?

Disability | Jan 21, 2021| English

Working from home during the COVID-19 pandemic demonstrated how effectively colleagues can collaborate when they are away from the office. What impact will these changes have on the development for the Claims management in DI insurance in the future?

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