Knowledge | Gen Re

It’s Finally 2021. How Will the Events of 2020 Influence Our Way Forward?

General Liability, Property | Jan 12, 2021| English

Like many of you in early 2021, I am still processing the events of 2020 and what they mean for us as insurers and individuals. I hope your families and loved ones are physically and mentally healthy as we move into a new year, with hope for opportunities...

COVID-19 and Working From Home – How Will They Change a Claimant’s Journey?

Disability | Jan 21, 2021| English

Working from home during the COVID-19 pandemic demonstrated how effectively colleagues can collaborate when they are away from the office. What impact will these changes have on the development for the Claims management in DI insurance in the future?

PFAS and Microplastics - The Next “Toxic Torts” on the Horizon?

General Liability | Dec 15, 2020| English

For a number of years, Gen Re has maintained “Pollution Coverage Rulings & Maps,” a publication to inform clients of developments regarding the absolute pollution exclusion, the owned property exclusion and other related topics, such...

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How to Make the Right Income Protection Claims Decisions

By Mary Enslin and Clio Lawrence | Jan 13, 2021 | English

The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery, but...
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Finding a Way Forward for Disability Income Insurance in Australia - Our Thoughts on a Future Product Offering [Part 2 of series]

By Viviane Murphy | Dec 17, 2020 | English

Our Individual Disability Income Insurance (IDII) Taskforce has been conducting preliminary workshops with some clients to demonstrate our activation points for a new, sustainable approach to an IDII product design and framework. It’s part of an ongoing...
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The “Epidemic” of Mental Disorders - Rhetoric and Reality

By Dr. Chris Ball | Dec 14, 2020 | English

Mental health has become a big topic of discussion in the media. Headlines describing mental health problems at epidemic levels are common - and many come from “research” cited by insurers. We know antidepressant prescription rates have doubled in high...
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The U.S. Critical Illness Market Remains Strong

By Kayla Rooney | Dec 11, 2020 | English

The results from our latest annual U.S. Critical Illness Insurance Market Survey are worth a look as favorable trends continue. 46 companies participated in this year’s survey, with the results representing 81 products that are currently in the market....
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