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How to Make the Right Income Protection Claims Decisions
By Mary Enslin and Clio Lawrence Jan 13, 2021 English
The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery, but...
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It’s Finally 2021. How Will the Events of 2020 Influence Our Way Forward?
By Kara Raiguel Jan 12, 2021 English
Like many of you in early 2021, I am still processing the events of 2020 and what they mean for us as insurers and individuals. I hope your families and loved ones are physically and mentally healthy as we move into a new year, with hope for opportunities...
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Finding a Way Forward for Disability Income Insurance in Australia - Our Thoughts on a Future Product Offering [Part 2 of series]
By Viviane Murphy Dec 17, 2020 English
Our Individual Disability Income Insurance (IDII) Taskforce has been conducting preliminary workshops with some clients to demonstrate our activation points for a new, sustainable approach to an IDII product design and framework. It’s part of an ongoing...
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PFAS and Microplastics - The Next “Toxic Torts” on the Horizon?
By Tim Fletcher Dec 15, 2020 English Chinese
For a number of years, Gen Re has maintained “Pollution Coverage Rulings & Maps,” a publication to inform clients of developments regarding the absolute pollution exclusion, the owned property exclusion and other related topics, such as coverage trigger,...
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