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“Mayday, Mayday, Mayday” - Possible Effects of the COVID-19 Pandemic on Disability Insurance of Aircrews
By Ronald Schwärzler Feb 23, 2021 English Deutsch
Working in the cabin and cockpit of an airplane is a special job in many aspects. This is also reflected in the Disability Insurance (DI) of aircrews. The medical requirements for this group are particularly high and must be continuously met since even...
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Series: Claims Focus
Claims Focus 2020
Issue: Feb 22, 2021
L/H General Industry, Disability EnglishThis issue of Claims Focus looks at the increasing digitalisation in the medical world as well as the world of work and the related opportunities for claims management. It also features first results of the Gen Re International Claims Consistency Survey.
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How to Make the Right Income Protection Claims Decisions
By Mary Enslin and Clio Lawrence Jan 13, 2021 English
The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery, but...
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Claims Management - Life on the Frontline
By Mary Enslin and Clio Lawrence Aug 18, 2020 English Français
Life insurance is no longer the quiet, predictable backwater it once was. In emerging and established markets everywhere, competition around product design, innovation, and customer service is rife. Meanwhile, claimants are discerning and ready to challenge...
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