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Replacing Lost Data for Accelerated Underwriting of Life Insurance Applications
By Ammon Dixon and Jean-Marc Fix Mar 15, 2021 English
One of the hardest challenges Life insurers encounter when adopting accelerated underwriting (AU) is figuring out how to compensate for the loss of information previously derived from blood and urine tests. It’s been the case that insurance exams and...
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Series: Claims Focus
Claims Focus 2020
Issue: Feb 22, 2021 L/H General Industry, Disability English
This issue of Claims Focus looks at the increasing digitalisation in the medical world as well as the world of work and the related opportunities for claims management. It also features first results of the Gen Re International Claims Consistency Survey.
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How to Make the Right Income Protection Claims Decisions
By Mary Enslin and Clio Lawrence Jan 13, 2021 English Français
The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery, but...
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Piloting PAI Health - How Effective is the PAI App at Motivating Health Improvement?
By Tasneem Harnekar Dec 16, 2020 English
Earlier this year before the world changed and COVID-19 became our new reality, Gen Re launched a company-wide, international pilot with our collaboration partner PAI Health to study the impact that engaging with the customised activity level designed...
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