Perspective

Contributors

Viviane Murphy

Life/Health Account Executive, Sydney

Viviane Murphy is an Account Executive in our Australian Life/Health operation. She is responsible for risk planning/development, strategy and solutions for AU/NZ clients. Drawn from claims, legal and project management experience, her expertise is in actively addressing business improvement and risk minimisation strategies, adding value and future proofing each segment of the life risk value chain.

 

  • Critical Illness Standardisation – The Australian Perspective

    Issue: May 16, 2017|English

    Australian companies that offer CI insurance face challenges standardising their products. Common industry wordings have improved transparency but could they hamper competition and an insurer’s response to changing medical practices?

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  • Minimum Standard Trauma Definitions – Summary [Survey]

    By Viviane Murphy |Oct 21, 2016|English

    In this report, we provide a summary of the findings in a recent Gen Re survey conducted with senior executives in the Australian market. A total of 300 risk professionals were invited to participate, with the main impetus of gaining current feedback...

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  • Rethinking Mental Health Claims

    By Viviane Murphy |Jun 05, 2014|English

    A person experiencing depression or any other psychological distress is perhaps at the lowest ebb in life. As life insurers, our principal role is supporting customers when their conditions become disabling for them. Part of our role is also to help them...

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  • Mental Health Claims – It’s Time To Think Differently

    Issue: Apr 15, 2014|English

    This article will explore and discuss the immediate issues that need to be considered in a life insurer’s claims department, as well as give a practical guide to developing a partnership and support model for the management of subjective claims.

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