Contributors
Patricia Bailer
Life/Health Global Chief Claims Officer, Portland
- Tel.
- pbailer@genre.com
Pat Bailer is Gen Re's Global Chief Claims Officer for Life & Health, responsible for claims management leadership for our Critical Illness, Disability, Life, Long Term Care, and Medicare Supplement products.
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Claims Focus 2021, No. 1
Issue: Jul 16, 2021English
Cognitive Bias – How Our Minds Distort Our Reality / Results of the Gen Re International Claims Consistency Survey: Part 2 / A Mental Health Claims Dialogue
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Un diálogo sobre los siniestros por salud mental
By Patricia Bailer Jul 14, 2021Español
A nivel mundial, los siniestros por salud mental son los más difíciles de gestionar y su duración suele ser prolongada. Antes de la pandemia de la COVID‑19, los siniestros por salud mental eran una de las tres causas más habituales en el ámbito de los...
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A Mental Health Claims Dialogue
By Patricia Bailer May 27, 2021English
Worldwide, mental health claims are the most complex to manage, and claim durations are often prolonged. Before the COVID‑19 pandemic, mental health claims were one of the top three causes of impairment seen in Disability claims. In some crises, there...
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Why Medicare Fraud Is a Blind Spot for Medigap Insurers
By Patricia Bailer Feb 15, 2017English
Given the transactional nature of Medicare Supplement claims, inventory management tends to have more of a process versus risk orientation. However, simply processing a claim, and otherwise overlooking its complexities, leaves a lot at stake. For example,...
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