Life/Health Global Claims Manager, Cologne
Mary Enslin is a Global Claims Manager for Gen Re’s International Life & Health business. She can answer your regional and global queries on claims trends and research, as well as advise on Life, Disability, Critical Illness, Long Term Care and Health products. She has a special interest in the impact of mental health and long-term disability on work.
The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery, but...Read More
L’assurance-vie n’est plus le secteur tranquille et prévisible qu’elle était autrefois. La concurrence en matière de conception des produits, d’innovation et de service à la clientèle est omniprésente sur les marchés émergents et établis du monde entier....Read More
Life insurance is no longer the quiet, predictable backwater it once was. In emerging and established markets everywhere, competition around product design, innovation, and customer service is rife. Meanwhile, claimants are discerning and ready to challenge...Read More