Our Perspective

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  Life and Health in Asia - What Are O2O Services and Why Are They Important to Insurers?

  By Orchis Li |June 02, 2020|English

  In case the term “O2O” is unfamiliar, it means online-to-offline, or offline-to-online, and describes the two-way flow between online discovery and actual commerce in the real world. Those of us who have been working in the insurance industry...

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  After the Pandemic - Will Personal Lines Insurance Look the Same As Before?

  By Bruce Hackworth |May 27, 2020|English

  Financial strains on society, and on the Property/Casualty insurance industry, from the coronavirus pandemic are likely to persist for some time. The impact of what is occurring now - coverage issues, premium rebates, extensions of coverage for activities...

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  Are Absolute Cyber Exclusions Coming to the Market to Address “Silent Cyber” Concerns? Some Insurers are Speaking Up

  By Molly Corbett |May 20, 2020|English

  Alarms over “silent cyber” have been loud and frequent in the past year or two, so it is no surprise to finally see a few new filings of broad cyber exclusions. At this point, the flow is still a trickle and will likely remain so while attention...

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  COVID-19 Is Clearly Demonstrating How Digital Health Solutions, Like TrackActive, Can Make a Difference

  By Tasneem Harnekar |May 14, 2020|English

  The COVID-19 pandemic is changing consumer behaviour and we are all having to find ways to adjust. Significant delays to routine medical examinations, screenings and doctor confirmations due to overstretched healthcare networks and social distancing...

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  What Happens When Face-to-Face Isn’t an Option for Business-to-Business?

  By Maria Slowinski |May 06, 2020|English

  All businesses these days are looking for new ways of reaching customers and colleagues. In the new normal of virtual communication caused by COVID-19, we have to do more with less in-person presence. We question whether the new practices, the distance,...

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  To Grade Construction Defect Exposure, Know State Coverage Law

  By Paul Kelejian |April 30, 2020|English

  Prior to the coronavirus outbreak, the U.S. economy was performing well and the nation was at full employment. Macroeconomic conditions such as that lead simultaneously to a spike in demand for new construction and a labor shortage. History tells us...

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