Blog | Gen Re

Our Perspective

Is Legal Professional Privilege Under Threat in Australia? - The Data Breach That Changed Things

By Edmund Fernandez |September 18, 2019|English

On 14 August 2019, the High Court of Australia handed down a decision in favour of the Australian Taxation Office (ATO), allowing it to use privileged information obtained from the 2017 “Paradise Papers” data breach. This decision of the...
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Social Media Discovery: A Necessity for the Claims Toolbox

By John Butler|March 20, 2019|English

Not surprisingly, the amounts of personal information shared on social networking sites continues to rise. We first wrote about this trend, and its implications for insurers, back in 2011.1 Claim professionals, and the data mining experts they engage,...
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Predictive Modeling Capability - No Longer an Analytics “Gold Standard”

By Upendra Belhe|February 20, 2019|English

As a company leader, you no doubt value predictive models as an important asset or aspiration for your company. Many insurers have developed predictive models already, perhaps for underwriting, pricing and/or claims. They know it’s a competitive...
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Claim Insights through Text Mining – A Cost Effective Approach

By Vamsi Krishna Sabbisetty |December 05, 2018|English

In today’s challenging economy, insurance CEOs and managers face the difficult task of controlling costs and allocating resources and capital effectively, all in the face of disruption and competition. Data-driven insights are a competitive force,...
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Scout the Opposition - What Claim Professionals Could Learn from College Football Coaches

By Bill Paccione|October 24, 2018|English

Having lived most of my life in the Northeast before moving to Atlanta, I never really appreciated the excitement of college football. As Labor Day approaches each year, most people in the Northeast are “bummed” because summer is soon coming...
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3 Reminders for "Good" Bad Faith Claims Management

By Tim Fletcher |May 22, 2018|English

A recent Florida case sounds like an ominous warning for carriers. The issue was whether or not a carrier’s insistence on protecting a lienholder on a $10,000 settlement check provided sufficient grounds for an $8 million bad faith award. For...
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