Our Perspective

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  How to Make the Right Income Protection Claims Decisions

  By Mary Enslin and Clio Lawrence |January 13, 2021|English

  The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery,...

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  It’s Finally 2021. How Will the Events of 2020 Influence Our Way Forward?

  By Kara Raiguel |January 12, 2021|English

  Like many of you in early 2021, I am still processing the events of 2020 and what they mean for us as insurers and individuals. I hope your families and loved ones are physically and mentally healthy as we move into a new year, with hope for opportunities...

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  Finding a Way Forward for Disability Income Insurance in Australia - Our Thoughts on a Future Product Offering [Part 2 of series]

  By Viviane Murphy |December 17, 2020|English

  Our Individual Disability Income Insurance (IDII) Taskforce has been conducting preliminary workshops with some clients to demonstrate our activation points for a new, sustainable approach to an IDII product design and framework. It’s part of...

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  Piloting PAI Health - How Effective is the PAI App at Motivating Health Improvement?

  By Tasneem Harnekar |December 16, 2020|English

  Earlier this year before the world changed and COVID-19 became our new reality, Gen Re launched a company-wide, international pilot with our collaboration partner PAI Health to study the impact that engaging with the customised activity level designed...

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  PFAS and Microplastics - The Next “Toxic Torts” on the Horizon?

  By Tim Fletcher |December 15, 2020|English | Chinese

  For a number of years, Gen Re has maintained “Pollution Coverage Rulings & Maps,” a publication to inform clients of developments regarding the absolute pollution exclusion, the owned property exclusion and other related topics, such...

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  The “Epidemic” of Mental Disorders - Rhetoric and Reality

  By Dr. Chris Ball |December 14, 2020|English

  Mental health has become a big topic of discussion in the media. Headlines describing mental health problems at epidemic levels are common - and many come from “research” cited by insurers. We know antidepressant prescription rates have...

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