Our Perspective
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How to Make the Right Income Protection Claims Decisions
By Mary Enslin and Clio Lawrence January 13, 2021 English
The customer journey has rightly become crucial in Income Protection (IP), and key to that journey is a fast, accurate and positive claims experience. Insurers have made huge strides in achieving this, frequently supporting their clients’ recovery,...
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The “Epidemic” of Mental Disorders - Rhetoric and Reality
By Dr. Chris Ball December 14, 2020 English
Mental health has become a big topic of discussion in the media. Headlines describing mental health problems at epidemic levels are common - and many come from “research” cited by insurers. We know antidepressant prescription rates have...
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COVID-19 Crisis - Forecast for UK Income Protection Market to Remain Cloudy
By Joan Coverson December 03, 2020 English
The Income Protection (IP) market should brace itself for more COVID-19-related claims, as the second wave of the pandemic continues to unfold and the government’s job retention schemes gradually unwind. An indication of the profound uncertainty...
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Cigarettes - Why One-a-Day Won’t Keep the Doctor Away
By Ross Campbell December 01, 2020 English
Many smokers of five-a-day or fewer cigarettes, or those who have cut down while trying to stop, believe the occasional cigarette causes them little or no harm. Dual users of vaping products and tobacco also imagine their lowered intake of smoke reduces...
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Exploring the Mental Health App Maze
By Andrew Mills and Johannes Schmidt November 24, 2020 English Deutsch
When Apple registered a trademark for the slogan “There’s an app for that.” back in 2010, who could have foreseen just how many apps would be created - and for every imaginable need. With such a big focus on wellness in recent years,...
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Myth-Busting the Top Ten Misconceptions About ADHD [Infographic]
By Dr. Sandra Mitic October 26, 2020 English
Attention deficit hyperactivity disorder (ADHD) is one of the most frequent mental diagnoses in childhood and adolescence. It starts in the early life of the affected person and tends to persist into adulthood. Worldwide, an average of 3%–5% of...
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