Knowledge | Gen Re

Chatbot, Your Time Is Now! - Utilising Technology to Connect With Customers

L/H General Industry | Jan 26, 2021| English

The lasting impact of COVID‑19 on commerce and trading is an issue for the future. While old routines may quickly resume as restrictions lift, there may be lasting changes to the ways we get things done. The pandemic impact showed the importance of...

It’s Finally 2021. How Will the Events of 2020 Influence Our Way Forward?

General Liability, Property | Jan 12, 2021| English

Like many of you in early 2021, I am still processing the events of 2020 and what they mean for us as insurers and individuals. I hope your families and loved ones are physically and mentally healthy as we move into a new year, with hope for opportunities...

COVID-19 and Working From Home – How Will They Change a Claimant’s Journey?

Disability | Jan 21, 2021| English

Working from home during the COVID-19 pandemic demonstrated how effectively colleagues can collaborate when they are away from the office. What impact will these changes have on the development for the Claims management in DI insurance in the future?

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Series: Risk Matters
COVID persistente: ¿cuáles son las secuelas de la COVID-19 a largo plazo?

Issue: Jan 11, 2021| L/H General Industry | Español
Un año después de la aparición de la COVID-19 se observa que incluso pacientes supuestamente curados han de enfrentarse a secuelas a largo plazo. Es lo que se conoce como COVID persistente, de la que damos una visión general en el siguiente artículo.
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Series: Risk Matters
Underwriting of Common Mental Health Disorders: Return-to-Work Strategies and the Role of Self-Efficacy

Issue: Oct 09, 2020| Life | English
The perception that mental health disorders are challenging to underwrite and can lead to long and complex claims still pervades. We explore what the return-to-work literature tells us about people who make a robust return, and those who require strategies...
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Series: Risk Matters
„Bit, Byte, Bot” – Digitale Kommunikation: Was bedeutet das für Serviceprozesse?

Issue: Jul 12, 2018| L/H General Industry | Deutsch
Digitale Kommunikation – was bedeutet das für die Risikoprüfung und Schadenregulierung?
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Series: Risk Matters
Listeriosis – One of the Notifiable Diseases

Issue: Apr 30, 2018| Life | English
While high levels of public awareness have been generated, understanding the mortality threat from infection by this organism will assist underwriters in identifying lives that are more at risk.
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Chatbot, Your Time Is Now! - Utilising Technology to Connect With Customers

It’s Finally 2021. How Will the Events of 2020 Influence Our Way Forward?

COVID-19 and Working From Home – How Will They Change a Claimant’s Journey?

COVID persistente: ¿cuáles son las secuelas de la COVID-19 a largo plazo?

Underwriting of Common Mental Health Disorders: Return-to-Work Strategies and the Role of Self-Efficacy

„Bit, Byte, Bot” – Digitale Kommunikation: Was bedeutet das für Serviceprozesse?

Listeriosis – One of the Notifiable Diseases