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Dieselgate: Emissions Scandal Moves Up a Gear Following Recent Court Rulings in Germany
By Nina Dahm-Loraing May 13, 2019 English
It’s estimated that the ongoing “dieselgate” emissions scandal has already cost Volkswagen around EUR28 billion. Hiltrud Werner, VW’s head of legal affairs tasked with overseeing the firm’s recovery, has admitted that 2019 could be the “most difficult...
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A Digital Solution for Income Protection Claims
By Ross Campbell May 02, 2019 English
New technologies mean Disability Income Protection (IP) claims managers can enhance and expand the support and services they offer. Digital solutions can also be used to enhance and improve the claims experience. TrackActive is a company that has developed...
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To Be or Not to Be Digital - That Is the Question in Australia and New Zealand
By Rob Frank Apr 16, 2019 English
Life and Health insurers in Australia and New Zealand are ready to take their next big step in using Behavioural Economics (BE) to improve loss duration. BE is about increasing interactions with customers and trying to encourage changes in behaviour,...
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Another Bad Faith Auto Case - But Favorable to Insurers
By Tim Fletcher Apr 15, 2019 English
These days, it’s rare that court decisions involving bad faith are favorable toward insurers. However, the Georgia Supreme Court recently provided a bright spot in an area darkened by adverse legal developments for claims professionals. At issue was whether...
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