Our Perspective

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  Improving Disability Claims Management Using Chatbots

  By Andre Meyer and Roman Hannig |June 26, 2018|English | Español

  The wave of digital technology may feel overwhelming at times but it brings enormous innovative potential. Among insurers there’s a clear trend to use chatbots to further develop digital communication channels. Chatbots are “digital helpers”...

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  Driving Under the Influence of Marijuana

  By Bill Baumann |June 20, 2018|English

  As more states legalize marijuana for medical and recreational use, there is a rising concern about the risk of people getting behind the wheel while high. Marijuana can slow reaction time, impair judgment and distance, and decrease coordination. After...

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  The Rise in Sugar Consumption in the U.S. – and the Obesity Equation

  By Jean-Marc Fix, FSA, MAAA |June 05, 2018|English

  For years, sweets were marketed as innocuous treats for kids whose only drawback was cavities if you did not brush your teeth properly. A more nefarious role was alluded to much earlier: in the early 1900s, a British physician stationed in India, Sir...

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  3 Reminders for "Good" Bad Faith Claims Management

  By Tim Fletcher |May 22, 2018|English

  A recent Florida case sounds like an ominous warning for carriers. The issue was whether or not a carrier’s insistence on protecting a lienholder on a $10,000 settlement check provided sufficient grounds for an $8 million bad faith award. For...

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  Smokeless Fuels the Tobacco Debate

  By Ross Campbell |May 17, 2018|English | Français

  More than ever, people are shunning tobacco. In England, adult smoking prevalence fell to 15.5% in 2016. Although smoking is declining worldwide, it is on the rise in Eastern Mediterranean and African regions. Despite its dwindling popularity in many...

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  Making the Connection With Disability Insurance

  By Steve Woods |May 14, 2018|English

  I have never sold insurance; however, in my 25 years in the insurance business I have worked with a lot of salespeople. During this time, I’ve made an elementary discovery: It is easier to sell an insurance product to someone that understands...

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