Our Perspective

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  Are Centenarians Different - or Just Lucky?

  By Jean-Marc Fix |May 10, 2019|English

  Centenarians are rare, but they are among the fastest growing population segments in the U.S. and throughout the developed world - and what is rare is special. But why are they special? Unfortunately, we humans are better at rationalizing than at rational...

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  Have Personal Auto Rate Hikes Helped You Turn the Corner? 3 Important Factors Can Affect Profitability

  By Gary Ragusa and José González |May 08, 2019|English

  After three years of taking rate and leveling loss frequency, the insurance industry’s Personal Auto Liability (PAL) results look a lot better and seem to be moving in the right direction. The more urgent question for any carrier is: Can you say...

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  A Digital Solution for Income Protection Claims

  By Ross Campbell |May 02, 2019|English

  New technologies mean Disability Income Protection (IP) claims managers can enhance and expand the support and services they offer. Digital solutions can also be used to enhance and improve the claims experience. TrackActive is a company that has developed...

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  Italy Steers a Course for Driverless Vehicles

  By Grainne Gillen |April 24, 2019|English

  Imagine a typical backdrop for autonomous driving. Do you picture the endless highways of Middle America? Perhaps you see a car weaving between the futuristic skyscrapers of Shanghai or speeding down one of Germany’s famous unrestricted Autobahns. Italy...

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  To Be or Not to Be Digital - That Is the Question in Australia and New Zealand

  By Rob Frank |April 16, 2019|English

  Life and Health insurers in Australia and New Zealand are ready to take their next big step in using Behavioural Economics (BE) to improve loss duration. BE is about increasing interactions with customers and trying to encourage changes in behaviour,...

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  Another Bad Faith Auto Case - But Favorable to Insurers

  By Tim Fletcher |April 15, 2019|English

  These days, it’s rare that court decisions involving bad faith are favorable toward insurers. However, the Georgia Supreme Court recently provided a bright spot in an area darkened by adverse legal developments for claims professionals. At issue...

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