Our Perspective

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  InsurTech and Claims Management - An Asian Perspective

  By Pei Nee Yong |March 28, 2019|English

  Technology is revolutionising the insurance industry in Asia, transforming functions right across the value chain - and the Life/Health sector is not missing out. InsurTech developments, especially around blockchain, Artificial Intelligence (AI) and...

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  Fraud, Extortion, Intimidation - A Homeowners Cyber Policy Can Protect You

  By Molly Corbett |March 27, 2019|English

  The extortion emails were the first sign of what was to come. Nearly four years ago, a client contacted us regarding unusual claims filed by insureds. When logging in to a personal home computer, a homeowner, was greeted by a frozen screen and a pop-up...

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  Collaboration Can Bring Digital Innovation to Life Insurance

  By Ross Campbell |March 25, 2019|English | Deutsch

  There is a view that the life insurance business needs to change or to innovate in order to remain relevant and reach new customers; if incumbent players don’t make an environment that appeals to new customers, someone else will step in and do...

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  Social Media Discovery: A Necessity for the Claims Toolbox

  By John Butler |March 20, 2019|English

  Not surprisingly, the amounts of personal information shared on social networking sites continues to rise. We first wrote about this trend, and its implications for insurers, back in 2011.1 Claim professionals, and the data mining experts they engage,...

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  Seniors in the Workforce

  By Jean-Marc Fix, FSA, MAAA |March 06, 2019|English

  The bane of the writer is the trite cliché, and yet I cannot avoid the temptation: “When life gives you lemons, make lemonade” strongly comes to my mind as I think about seniors in the workforce. As boomers, we are almost certainly...

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  Predictive Modeling Capability - No Longer an Analytics “Gold Standard”

  By Upendra Belhe |February 20, 2019|English

  As a company leader, you no doubt value predictive models as an important asset or aspiration for your company. Many insurers have developed predictive models already, perhaps for underwriting, pricing and/or claims. They know it’s a competitive...

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