General Reinsurance Tokyo - Privacy Policy

General Reinsurance Tokyo - Privacy Policy

We, General Reinsurance AG Tokyo Branch ("Company") shall comply with "the Act for Protection of Personal Data", other relevant laws, ordinance, guidelines, and the policy of Gen Re Group. The Company strives to ensure that personal information obtained from the clients is properly handled, and implement appropriate measures for the secure management of personal information. The Company will also continuously work reviewing and improving measures for the secure management of personal information, and conducting education and training for its employees so as to ensure that personal information is handled properly.

1. Acquisition of Personal Information

The Company collects personal information through personal data provided by our clients including insurance companies at reinsurance transactions in a lawful and proper manner to the extent necessary for the conduct of business. Here, also information from business cards provided by our clients including insurance companies is regarded and handled as personal information.

2. Purposes of Use of Personal Information

The Company uses personal information to the extent necessary for the purposes of use described below. In cases of modifying a purpose described below, the Company will officially announce the details of the modification on its website and or will notify the clients on an individual basis.

(1) Reinsurance contract underwriting examinations; the execution, maintenance and management of reinsurance contracts
(2) Payment of reinsurance claims
(3) Execution, maintenance and management of retrocession treaties
(4) Providing various kinds of information and invitation to seminars for our clients including insurance companies
(5) Other matters incidental to (1) to (4).

3. Security Control of Personal Data

For the prevention of leakage, loss, or damage, and for other security controls of the personal data, the Company shall take necessary and proper measures including establishing relevant regulations, conducting training for employees, and controlling access to the information system handling personal data and shall examine from time to time whether these measures are being carried out appropriately.

4. Entrustment of the Handling of Personal Data

When entrusting an external institution with the handling of personal data within the scope necessary for achievement of the purposes of use, the Company applies criteria for selection of institutions to which the handling is to be entrusted, checks in advance the personal information management systems of the institutions, and carries out necessary supervision of the institutions, including monitoring of the institutions’ business execution after entrustment of handling of personal data.

5. Shared Use of Personal Data

The Company uses the content described in the direct insurance company’s application form including  insurant's address, name, sex, date of birth and the amount covered, in responsibility of the Company, in cooperation with Gen Re group companies for the achievement of the purposes of use specified by the number (1), (2) and (3) of clause 2 above. For the achievement of the purpose of use specified by the number (4) of clause 2, the data including company name, company address, position title, name, telephone number, facsimile number and e-mail address of the person of insurance companies is managed with a common system of the Gen Re group, under the condition that the use of such data is limited to the department in charge.

6. Provision of Personal Data to a Third Party

The Company shall not, except in the following cases, provide personal data to a third party without obtaining the prior consent of the person:

(1) In cases in which personal data is provided to insurance brokers, retrocession companies or other  parties concerned, within the scope necessary for achievement of the purposes of use
(2) In other cases in which personal data is entrusted within the scope necessary for achievement of the purposes of use
(3) In cases in which the provision of personal data is thought to be necessary for sound operation of  the insurance regime
(4) In other cases in which the provision of personal data is based on laws and regulations

7. Notification, Disclosure, Correction, Delete or Cessation of Use of Personal Data

The Company responds appropriately based on the prescribed procedures in accordance with law, when receiving requests by the person himself for notification, disclosure, correction, delete or cessation of use of personal data. Requests for these please get in touch with our Contact us below.

8. Contact Us

Nobuaki Hori (Compliance officer)
E-mail: nobuaki-hori@genre.com

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